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Can't run Sparkbooth after reinstall

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Vanessa Quake

31 Aug, 2011 09:46 PM

Hi John,

I received your email with instructions about downloading and reinstalling Sparkbooth. I've just attempted to do that, the install seemed to work fine but when I try to open Sparkbooth I get the following error:

"Your trial could not be validated. Please check your internet connection and ensure you are running this software as administrator. Then restart this application to try again."

Any help?

Cheers, Vanessa

1. Support Staff 1 Posted by John Wu on 01 Sep, 2011 12:43 AM

   

   Hi,

   Are you running on Windows 7 or Vista?

   -John

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2. 2 Posted by Vanessa Quake on 01 Sep, 2011 12:48 AM

   

   Hey John,

   I just attempted this again and it's worked. I'm not sure what happened the first time, I was connected to the internet and everything.

   Thanks anyway and feel free to close off this discussion topic.

   Cheers, Vanessa

   p/.s I am on Win 7 if you wanted to know anyway!

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3. Support Staff 3 Posted by John Wu on 01 Sep, 2011 12:53 AM

   

   Glad it worked out.

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4. John Wu closed this discussion on 01 Sep, 2011 12:53 AM.