Downloading issue

nevanle's Avatar


20 Aug, 2011 07:22 PM

Hi John,

I have already purchased Sparkbooth and the computer where we installed it has unfortunately died. I am attempting to download it again to our new computer however it keeps coming to the paypal screen. Is there a way around this?


Les and Cheryl Paul

  1. Support Staff 1 Posted by John on 20 Aug, 2011 07:40 PM

    John's Avatar


    Can you use this to show me how you are
    downloading Sparkbooth?


  2. 2 Posted by nevanle on 16 Sep, 2011 03:22 AM

    nevanle's Avatar

    Another question John. We were able to get the program running on our new
    computer but on this newest version when I click on the camera icon in the
    sparkbooth menu bar the program shuts down. Any ideas. The camera is the
    same one I used on the old set up so I'm not sure what is happening.

  3. Support Staff 3 Posted by John on 16 Sep, 2011 04:36 AM

    John's Avatar

    I don't know, but I can remote into your computer to take a look. Please
    email me at [email blocked] to schedule a time to do that.

  4. John closed this discussion on 26 Sep, 2011 02:33 PM.

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