Downloading issue

nevanle's Avatar

nevanle

20 Aug, 2011 07:22 PM

Hi John,

I have already purchased Sparkbooth and the computer where we installed it has unfortunately died. I am attempting to download it again to our new computer however it keeps coming to the paypal screen. Is there a way around this?

Thanks,

Les and Cheryl Paul

  1. Support Staff 1 Posted by John on 20 Aug, 2011 07:40 PM

    John's Avatar

    Hi,

    Can you use this http://showmewhatswrong.com/ to show me how you are
    downloading Sparkbooth?

    -John

  2. 2 Posted by nevanle on 16 Sep, 2011 03:22 AM

    nevanle's Avatar

    Another question John. We were able to get the program running on our new
    computer but on this newest version when I click on the camera icon in the
    sparkbooth menu bar the program shuts down. Any ideas. The camera is the
    same one I used on the old set up so I'm not sure what is happening.

  3. Support Staff 3 Posted by John on 16 Sep, 2011 04:36 AM

    John's Avatar

    I don't know, but I can remote into your computer to take a look. Please
    email me at [email blocked] to schedule a time to do that.

  4. John closed this discussion on 26 Sep, 2011 02:33 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

30 Jun, 2022 12:35 AM
29 Jun, 2022 03:48 PM
29 Jun, 2022 07:12 AM
28 Jun, 2022 02:40 AM
27 Jun, 2022 03:07 PM