Installing on another computer

Alisha Smith's Avatar

Alisha Smith

20 Aug, 2011 02:18 AM

We purchased Sparkbooth earlier this year and want to activate it on our new computer. We can't remember whether we put it under my email address, [email blocked], or my partner's email address, [email blocked]. I have tried installing and signing in under both emails, however, it tries to make me pay $200. Could you please tell me how I can go about getting the Sparkbooth software on our new computer?

  1. Support Staff 1 Posted by John Wu on 20 Aug, 2011 02:22 AM

    John Wu's Avatar

    It sound like you are trying install Sparkbooth Party Edition. You
    probably purchased regular Sparkbooth so you need to download and
    install that version. Try uninstalling Sparkbooth PE, and then go to
    http://sparkbooth.com/download to download and install regular
    Sparkbooth. Let me know if you are able to activate with that version.

  2. John Wu closed this discussion on 26 Sep, 2011 02:32 PM.

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