Live view blurry but prints clear and crisp

Matt's Avatar


23 Aug, 2023 06:16 PM

Hello, when I start the magic mirror, the live view looks fuzzy and blurry , once the magic mirror takes the photo and prints, it prints clear and crisp, when I get guests to line up in frame it doesn't look very good as it's not clear, any help please to make the live view less pixilated and more clear please

  1. Support Staff 1 Posted by Joe Connell on 23 Aug, 2023 06:38 PM

    Joe Connell's Avatar

    Hi Matt,

    I suspect it cound be a few things...
    Is the mirror really clean?, it is your Live View
    How much behind the mirror is the actual monitor screen?
    ... It could cause a distortion when viewing

    If the prints are clear and crisp and the save images/layouts
    are clear and crisp, then it is not a software or camera issue
    that can be fixed/changed.

    I HOPE this helps you ...

  2. Support Staff 2 Posted by John on 23 Aug, 2023 09:57 PM

    John's Avatar

    Live View is at a lower resolution and photos are taken at a
    higher resolution

  3. Support Staff 3 Posted by Jorge Oliva on 24 Aug, 2023 12:54 AM

    Jorge Oliva's Avatar

    I think I can help you. first, send us a support request from the mirror booth computer.

  4. John closed this discussion on 08 Sep, 2023 03:20 PM.

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