License Problems

Jürgen Löhnert's Avatar

Jürgen Löhnert

10 Aug, 2023 03:04 PM

Hello dear Sparkbooth team.

I have the following problem and I bought the premium version from you and wanted to operate a photo box with it. After I got the computer ready to install and started it, Windows crashed and I had to set it up again.

As a result, I now have supposedly 2 license fees for one box. How can that be? Normally it would have to be connected to the Windows version and now released again.

I hope you can rectify this.

Yours sincerely, Jürgen Löhnert

  1. Support Staff 1 Posted by Jorge Oliva on 10 Aug, 2023 03:10 PM

    Jorge Oliva's Avatar

    You currently have 1 activation left. You can reset the activation count on your license key when you run out of activations. You never run out of activations.

  2. John closed this discussion on 22 Aug, 2023 02:15 AM.

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