License Problems

Jürgen Löhnert's Avatar

Jürgen Löhnert

10 Aug, 2023 03:04 PM

Hello dear Sparkbooth team.

I have the following problem and I bought the premium version from you and wanted to operate a photo box with it. After I got the computer ready to install and started it, Windows crashed and I had to set it up again.

As a result, I now have supposedly 2 license fees for one box. How can that be? Normally it would have to be connected to the Windows version and now released again.

I hope you can rectify this.

Yours sincerely, Jürgen Löhnert

  1. Support Staff 1 Posted by Jorge Oliva on 10 Aug, 2023 03:10 PM

    Jorge Oliva's Avatar

    You currently have 1 activation left. You can reset the activation count on your license key when you run out of activations. You never run out of activations.
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...

  2. John closed this discussion on 22 Aug, 2023 02:15 AM.

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