tag:help.sparkbooth.com,2010-04-06:/discussions/questions/105075-countdownSparkbooth: Discussion 2023-04-18T13:53:02Ztag:help.sparkbooth.com,2010-04-06:Comment/583905122023-03-27T15:31:37Z2023-03-27T15:31:37Zcountdown<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?<br>
Or see <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/583905122023-03-28T09:25:00Z2023-03-28T09:25:00Zcountdown<div><p>since doing an update, when in frame screen I have a problem with the count<br>
down (3-2-1)<br>
click the mouse or touch screen to take photo and the countdown 3-2-1<br>
does not happen-n the screen goes black and freezes.</p>
<p>Also i cannot get the backgrounds on screen any more</p></div>Paul Ritchietag:help.sparkbooth.com,2010-04-06:Comment/583905122023-03-28T13:39:38Z2023-03-28T13:39:38Zcountdown<div><p>We are going to need the support request <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/583905122023-03-28T14:29:29Z2023-03-28T14:29:29Zcountdown<div><p>Plus please send the support request from the computer you're having issues with.</p></div>Jorge Oliva