tag:help.sparkbooth.com,2010-04-06:/discussions/questions/103308-sparkbooth-dslr-version-7-freezes-on-loading-screenSparkbooth: Discussion 2022-12-16T15:30:32Ztag:help.sparkbooth.com,2010-04-06:Comment/570044022022-12-02T04:11:20Z2022-12-02T04:11:20ZSparkbooth DSLR version 7 freezes on loading screen<div><p>Can you send the Sparkbooth-log.txt file in your Documents folder?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/570044022022-12-02T10:59:06Z2022-12-02T10:59:08ZSparkbooth DSLR version 7 freezes on loading screen<div><p>Hi John,</p>
<p>Thanks for your reply. So, I had tons of failed attempts to boot Sparkbooth DSLR or Adobe Lightroom 5 up (I had to keep running task manger to end task) So, I left the computer running from 3am until now (10:30am) trying to install windows updates. These windows updates failed. I’ve attached a screenshot of the message. Then when I booted Sparkbooth DSLR and Adobe Lightroom 5, they both worked. I have attached the only text files present in my documents folder. None of them seem to contain any information from this morning. I have a feeling this may be an issue with the laptop or Windows. What worries me is if this happens again at an event, I’m screwed.</p>
<p>I look forward to hearing from you.</p>
<p>Kind Regards</p>
<p>Jon Regan</p>
<p>Managing Director</p>
<p><a href="http://www.picturebookpartybooths.co.uk/">http://www.picturebookpartybooths.co.uk/</a></p>
<p>20 Victoria Road - Hartlepool - TS26 8DD - Tel: 01429 806229</p>
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<p>Registered in England, Number 07010033</p></div>PictureBook Studiostag:help.sparkbooth.com,2010-04-06:Comment/570044022022-12-02T12:48:06Z2022-12-02T12:48:06ZSparkbooth DSLR version 7 freezes on loading screen<div><p>Looks like you have an issue with your laptop we do notice you have version 5 is the problem still occurring when you use version 5?</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/570044022022-12-02T13:51:01Z2022-12-02T13:51:01ZSparkbooth DSLR version 7 freezes on loading screen<div><p>If you are having problems loading other applications, maybe there is<br>
something wrong with the operating system. Have you tried reinstalling<br>
Windows?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/570044022022-12-02T16:22:22Z2022-12-02T16:22:25ZSparkbooth DSLR version 7 freezes on loading screen<div><p>Hi John,</p>
<p>I daren't reinstall windows in case it wipes everything off.</p>
<p>Kind Regards</p>
<p>Jon Regan</p>
<p>Managing Director</p>
<p><a href="http://www.picturebookpartybooths.co.uk/">http://www.picturebookpartybooths.co.uk/</a></p>
<p>20 Victoria Road - Hartlepool - TS26 8DD - Tel: 01429 806229</p>
<p><a href="http://www.picturebookpartybooths.co.uk">www.picturebookpartybooths.co.uk</a> <a href="http://www.picturebookpartybooths.co.uk/">http://www.picturebookpartybooths.co.uk/</a></p>
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<p>Please follow us on Facebook [PictureBookPartyBooth] and Instagram<br>
[@Picturebookpartybooth]</p>
<p>This email and its attachments may be confidential and are intended solely<br>
for the use of the individual to whom it is addressed.</p>
<p>Any views or opinions expressed are solely those of the author and do not<br>
necessarily represent those of PictureBook PartyBooths</p>
<p>and The PictureBook Studio Ltd. If you are not the intended recipient of<br>
this email and its attachments, you must take no action</p>
<p>based upon them, nor must you copy or show them to anyone. Please contact<br>
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<p>From: John <a href="mailto:tender+d300786fb5@tenderapp.com">tender+d300786fb5@tenderapp.com</a><br>
Sent: 02 December 2022 13:51<br>
To: <a href="mailto:picturebookstudios@gmail.com">picturebookstudios@gmail.com</a><br>
Subject: Re: Sparkbooth DSLR version 7 freezes on loading screen [Sparkbooth<br>
Questions #103308]</p></div>PictureBook Studios