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Transfer of key to another laptop

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Trevor

14 Oct, 2022 05:30 PM

Hi. I need to transfer my key from my faulty laptop to another laptop. How do I do this? Thank you.

1. 1 Posted by Edwin Sulsters on 14 Oct, 2022 05:36 PM

   

   Joe answered this in a previous topic:

   In Settings > About page select Deactivate this install,
   it will release the licence used in your faulty install so you can
   activate the licence a different computer.
   NOTE: the computer must be online to release the Activation

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2. Support Staff 2 Posted by Joe Connell on 14 Oct, 2022 05:41 PM

   

   NOTE: If the faulty laptop can not be opened
   in the Sparkbooth software, you need to RESET
   your Activations to get them all back....

   READ HERE:
   http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...

   ...Thanks Edwin

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3. Support Staff 3 Posted by Jorge Oliva on 14 Oct, 2022 06:08 PM

   

   Trever, can you give us your license email so we can see what version you have?

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4. Support Staff 4 Posted by Jorge Oliva on 14 Oct, 2022 06:18 PM

   

   We need you to send a Request Support so we can make sure you RESET the correct license.
   http://help.sparkbooth.com/kb/how-to/sending-support-requests

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5. 5 Posted by crazyfunphotobo... on 14 Oct, 2022 06:24 PM

   

   All sorted. Thank you Edwin.Sent from my Galaxy
   -------- Original message --------From: Edwin Sulsters <[email blocked]> Date: 2022/10/14 19:36 (GMT+02:00) To: [email blocked] Subject: Re: Transfer of key to another laptop [Sparkbooth Questions #102573]

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6. 6 Posted by crazyfunphotobo... on 14 Oct, 2022 06:24 PM

   

   All sorted. Thanks Joe.Sent from my Galaxy
   -------- Original message --------From: Joe Connell <[email blocked]> Date: 2022/10/14 19:41 (GMT+02:00) To: [email blocked] Subject: Re: Transfer of key to another laptop [Sparkbooth Questions #102573]

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7. 7 Posted by crazyfunphotobo... on 14 Oct, 2022 06:25 PM

   

   Transfer done successfully. Thank you JprgeSent from my Galaxy
   -------- Original message --------From: Jorge Oliva <[email blocked]> Date: 2022/10/14 20:08 (GMT+02:00) To: [email blocked] Subject: Re: Transfer of key to another laptop [Sparkbooth Questions #102573]

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8. Support Staff 8 Posted by Jorge Oliva on 14 Oct, 2022 06:27 PM

   

   Yes but were still going to need your license email for any future questions you can find it press F1 / settings on top ABOUT tab is your license email. we will keep this conversation open until you send us the information

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9. 9 Posted by Trevor Freemant... on 14 Oct, 2022 06:33 PM

   

   Hi Jorge

   [email blocked]

   Thank you

   Kind regards

   Trevor Freemantle
   079 734 9786
   Crazy Fun Photo Booth

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10. John closed this discussion on 23 Nov, 2022 03:14 PM.