tag:help.sparkbooth.com,2010-04-06:/discussions/questions/101138-software-problemeSparkbooth: Discussion 2022-07-26T14:13:10Ztag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-17T13:02:06Z2022-06-17T13:02:06Zsoftware probleme<div><p>send us a support request to check for error</p>
<p><a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-28T15:41:46Z2022-06-28T15:41:47Zsoftware probleme<div><p>Hello,<br>
I regularly have the problem with my 4 devices. If you have a solution I'm interested.<br>
Thanks in advance.</p></div>Sidneytag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-28T21:27:12Z2022-06-28T21:27:12Zsoftware probleme<div><p>send us a support request to check for error</p>
<p><a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-28T21:33:48Z2022-06-28T21:33:48Zsoftware probleme<div><p>Sidney,</p>
<p>You posted your message on someone elses posting.<br>
I do not see any licdense registered to your email<br>
<a href="mailto:sidney.willems@me.com">sidney.willems@me.com</a></p>
<p>In order for us to help you, you need provide<br>
the registered email from your software license.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-29T19:14:46Z2022-06-29T19:14:51Zsoftware probleme<div><p>Hello,<br>
my email is <a href="mailto:sidney@laboiteaselfie.be">sidney@laboiteaselfie.be</a> or <a href="mailto:info@laboiteaselfie.be">info@laboiteaselfie.be</a></p>
<p>Thx</p>
<p>Sidney</p></div>Sidneytag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-29T19:51:05Z2022-06-29T19:51:05Zsoftware probleme<div><p>Sidney,</p>
<p>There is no email registered with <a href="mailto:info@laboiteaselfie.be">info@laboiteaselfie.be</a></p>
<p>In order for us to help you, you need provide<br>
the registered email from your software license.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-29T19:55:20Z2022-06-29T19:55:21Zsoftware probleme<div><p>It’s the information for my license :</p>
<p>Monday, November 15, 2021</p>
<p>Merci pour votre achat. Vous trouverez ci-dessous votre clé de licence. Si vous avez déjà installé le logiciel, vous pouvez l'activer en cliquant sur le bouton Cadenas pour saisir votre licence.</p>
<p>Nous vous recommandons de sauvegarder cet e-mail au cas où vous devriez la réactiver à l'avenir.</p>
<p>Votre commande</p>
<p>Élément: Sparkbooth DSLR 7 Prix: $159.00 USD<br>
Adresse e-mail de la licence: <a href="mailto:sidney@laboiteaselfie.be">sidney@laboiteaselfie.be</a> <a href="mailto:sidney@laboiteaselfie.be">sidney@laboiteaselfie.be</a><br>
Clé de licence: ds7-61695010-e02f-430e-9afd-3456995b484a<br>
Activation: 3</p>
<p>Sidney</p></div>Sidney Willemstag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-30T00:17:09Z2022-06-30T00:17:09Zsoftware probleme<div><p>ok we found your license. you have 3 DSLR licenses a version 5,6 and 7. version 6 and 7 you have no activations left but you can reset them here.<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...</a></p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/547024622022-06-30T00:35:16Z2022-06-30T00:35:16Zsoftware probleme<div><p>By the way, your license is under email. <a href="mailto:sidney@laboiteaselfie.be">sidney@laboiteaselfie.be</a> just in case you need it</p></div>Jorge Oliva