NOT PRINTING

fred Lombardo's Avatar

fred Lombardo

03 Jun, 2022 09:48 AM

Hello,

AFter a session and when I hit print, the data never goes to the printer. This happens maybe one time out of 6 sessions. I have to go to the album and print from there.

Fred

  1. Support Staff 1 Posted by Joe Connell on 03 Jun, 2022 12:17 PM

    Joe Connell's Avatar

    Fred,
    What printer are you using?
    It could be the printer is malfunctioning...
    Because if it sends to to printer MOST OF THE TIME,
    the software would be working properly - (??)

  2. 2 Posted by Fred Lombardo on 03 Jun, 2022 12:28 PM

    Fred Lombardo's Avatar

    Hello, thank you for the quick response. It does it for both the Mitsubishi
    90 D and the Dnp 620.

    Could it has something to do with the Google Drive and not being hooked up
    to the Internet?

  3. Support Staff 3 Posted by Joe Connell on 03 Jun, 2022 12:59 PM

    Joe Connell's Avatar

    You say Google Drive ...
    Are you using Google Drive as the Save folder/location,
    and not some where on the computer?

  4. Support Staff 4 Posted by John on 03 Jun, 2022 01:06 PM

    John's Avatar

    How does Google drive affect the printing?

  5. John closed this discussion on 26 Jul, 2022 02:11 PM.

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