Emoji Keyboard Keeps Popping Up on Mac

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Jon

16 May, 2022 06:17 PM

I just updated to the latest version of Sparkbooth on my Mac. What's strange is every time I use the keyboard, when I press a lowercase "e" the emoji keyboard pops up. It seems to be application-specific because the issue doesn't occur outside of Sparkbooth. Any ideas what's going on?

  1. Support Staff 1 Posted by Joe Connell on 16 May, 2022 06:25 PM

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  2. Support Staff 2 Posted by Joe Connell on 16 May, 2022 06:29 PM

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    Read the second answer...

    3 Answers

    Yes, this is super annoying!!! This worked for me on my 2020 M1 Macbook Air running Big Sur 11.2:

    On certain Macs, pushing the FN key (which may have a "globe" it) can bring up an emoji keyboard. Disabling this shortcut can be accomplished by opening the System Preferences and navigating to the Keyboard panel.

    From within the Keyboard tab, look for the label that reads Press "globe icon" to. It likely reads "Show Emoji & Symbols". Click on the dropdown and choose Do Nothing to disable the emoji shortcut.

  3. 3 Posted by Jon on 16 May, 2022 06:48 PM

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    Hey Joe,
    I tried this and it worked for the letter e but not for d. I found a discussion thread about this regarding some incompatibilities with Adobe Air. This might be more relevant to you on the programming side.

    https://github.com/airsdk/Adobe-Runtime-Support/issues/1323

    End result is the solution works for e but not for d or f yet.

  4. 4 Posted by Jon on 16 May, 2022 06:49 PM

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    Disregard F. Just D.

  5. Support Staff 5 Posted by Joe Connell on 16 May, 2022 06:51 PM

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    What version of the software are you using? ...
    I think this issue was corrected in the current version 7.0

  6. 6 Posted by Jon on 16 May, 2022 06:53 PM

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    Version 7.0.108

  7. Support Staff 7 Posted by Joe Connell on 16 May, 2022 06:53 PM

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    My turn: DISREGARD
    You are using 7.0

  8. Support Staff 8 Posted by John on 16 May, 2022 10:07 PM

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    Thanks. I'll see if I can update to air 33, but there were some issues I
    had found earlier which is why I haven't done it yet

  9. 9 Posted by Jon Baker on 16 May, 2022 10:11 PM

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    Happy to beta test it if you would like.

    Sent from my iPhone

  10. Support Staff 10 Posted by John on 17 May, 2022 12:51 AM

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    Great. I'll let you know

  11. Support Staff 11 Posted by John on 17 May, 2022 03:44 AM

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  12. Support Staff 12 Posted by John on 18 May, 2022 04:12 AM

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  13. 13 Posted by Jon Baker on 18 May, 2022 01:17 PM

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    Nice find! That seems to solved it. What a weird bug. I appreciate the help!

  14. Support Staff 14 Posted by John on 18 May, 2022 01:41 PM

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    It is an issue with the latest MacOS and Adobe AIR. Looks like it will be a
    while before I can update to the latest Adobe AIR version. I need to update
    some other components before I can do that. So it will take some time

  15. Support Staff 15 Posted by Joe Connell on 18 May, 2022 05:00 PM

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    It is NOT a BUG... It's a Mac issue...

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