Problemas com a Atualização

contato.jeangoncalves's Avatar


12 May, 2022 06:49 PM

Boa tarde, meu software pediu para atualizar, iniciei a atualização ele excluiu a versão instalada e deu erro ao tentar instalar novamente, e não consegui instalar novamente.

Good afternoon, my software asked to update, I started the update it deleted the installed version and it gave an error when trying to install again, and I couldn't install it again. Need help!

  1. Support Staff 1 Posted by Joe Connell on 12 May, 2022 07:02 PM

    Joe Connell's Avatar

    I suggest you do a NEW install of the software.
    Sounds like you had a bad connection when you did the Update.

    What version of the software do you have?
    So I can give you a link to download the Update and
    install from your computer...

  2. 2 Posted by contato.jeangon... on 12 May, 2022 07:09 PM

    contato.jeangoncalves's Avatar

    Minha versão é Premium 6

  3. Support Staff 3 Posted by Joe Connell on 12 May, 2022 07:13 PM

    Joe Connell's Avatar

    Here is the link for Premium 6.0

    Download it to your computer and install it
    to replace the bad one that did not instll properly

  4. 4 Posted by contato.jeangon... on 12 May, 2022 07:18 PM

    contato.jeangoncalves's Avatar

    very thank you!!

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