No Trial Period
I downloaded the app and it did not offer me a trial period, is there a step I am missing to make this work?
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Support Staff 1 Posted by Joe Connell on 26 Apr, 2022 01:08 AM
Hello Erin,
It is possible the software was downloaded before
and the 30 day Trial has expired....
NO WORRIES you can get another 30 days Free Trial
by createing a New User on your computer and log in
with that user account, the software will give you another
30 days to TEST the software in Trial mode.
NOTE: Remember, when using the Trial mode,
all photos will have a WaterMark that can never be
removed and you should never use the software
for any event(s) when in Trial mode.
2 Posted by erin on 26 Apr, 2022 01:20 AM
Do I need to be signed in before I open the app?
Support Staff 3 Posted by Joe Connell on 26 Apr, 2022 02:04 AM
NO, there is no Signing in...
Just create a New User for your computer and
Log In with the New User on the computer.
The software will then give you an additional 30 days to TEST the software.
4 Posted by erin on 26 Apr, 2022 03:24 PM
Okay I did that and the app still has no trial period.
Support Staff 5 Posted by Joe Connell on 26 Apr, 2022 04:07 PM
You may not have done that correctly...
When you ADD a New User Account to your computer
and log in using that NEW Users Account
the software will see it is a New user and
give you another 30 days of Trial use.
Support Staff 6 Posted by John on 26 Apr, 2022 05:43 PM
Are you connected to the internet when starting Sparkbooth? If you are on
Windows 7, you may need to update Windows to recognize the new security
certificate format. See
http://help.sparkbooth.com/kb/troubleshooting/no-internet-connection
7 Posted by erin on 26 Apr, 2022 06:10 PM
I have a Mac computer, and I am connected to the Wi-Fi. I have tried this multiple times and none of the suggested methods are working.
Sent from my iPhone
Support Staff 8 Posted by John on 27 Apr, 2022 01:16 AM
Did you download the latest version of Sparkbooth? It is at version 7 which
you can download from https://sparkbooth.com
9 Posted by erin on 27 Apr, 2022 03:16 AM
Yes. I just did
Sent from my iPhone
John closed this discussion on 26 Jul, 2022 02:10 PM.