Kate Olson's Avatar

Kate Olson

03 Apr, 2022 07:18 PM


I have been having a lot of issues with connecting my camera lately. And today it would not work at all. I replaced all the cords and tried on several computers and couldn’t get my camera to connect.

I was wondering if maybe i need to buy updates? I haven’t upgraded with you in a long time so i thought maybe that could be the issue I am having. Are you able to see if I need upgrades?

  1. Support Staff 1 Posted by Joe Connell on 03 Apr, 2022 07:56 PM

    Joe Connell's Avatar

    You have a Sparkbooth DSLR 5 that you Upgraded to on Oct 04, 2017,
    the current version is 7.0 with a lot of new features.

    If you want to Upgrade to 7.0, you can do that here:

  2. Support Staff 2 Posted by John on 03 Apr, 2022 08:05 PM

    John's Avatar
  3. 3 Posted by Kate olson on 03 Apr, 2022 08:49 PM

    Kate olson's Avatar

    I will make the upgrades.
    Thanks for your help!

  4. John closed this discussion on 04 Apr, 2022 02:42 AM.

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