tag:help.sparkbooth.com,2010-04-06:/discussions/photo-album-kiosk-questions/9751-urgent-emails-are-not-going-to-clients-all-are-coming-to-my-emailSparkbooth: Discussion 2017-11-06T20:55:42Ztag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T18:43:20Z2015-10-30T01:25:57ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Sounds like you setup the emailing in "Send To Account" which
will send an<br>
email to a single email address.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T19:11:41Z2017-11-06T20:55:42ZUrgent, emails are not going to clients all are coming to my email ??<div><p>we have all the emails saved in mail chimp and we have all the photos saved in dropbox.</p>
<p>Is there anyway that we can resend the photos to all the guests??</p>
<p>thank you,</p>
<p>Richard</p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T19:13:00Z2015-10-30T01:25:57ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Check the sparkbooth-upload.txt file in your Documents folder.
It shows the<br>
email address and the related photo.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T19:20:54Z2017-11-06T20:55:42ZUrgent, emails are not going to clients all are coming to my email ??<div><p>OK, i found that file in documents folder : )</p>
<p>Now, Is there a way to send it automatically out to all those clients?<br>
How do we resend all those photos out with client emails, is this possible?</p>
<p>thank you!</p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T20:06:32Z2017-11-06T20:55:42ZUrgent, emails are not going to clients all are coming to my email ??<div><p>OK, i found that file in documents folder : )</p>
<p>Now, Is there a way to send it automatically out to all those clients?<br>
How do we resend all those photos out with client emails, is this possible?</p>
<p>thank you!</p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T21:06:25Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Sorry, there is no way to import that file back into Sparkbooth
to resend.</p>
<p>Can you send the file so I can take a look?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302015-09-15T21:25:48Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Are you sure it did not send the photo to each guest? If you had
the<br>
emailer enabled in "Send to Account" and "Send to Guest", it would
have<br>
sent 2 emails - an email to you, and then an email to your
guests.</p>
<p>If your guests email addresses are in the sparkbooth-upload.txt
file and<br>
the "uploaded" column shows "true", it was sent to the guest's
email. You<br>
can also check the Mandrill account log at their web site and see
the log<br>
of emails that were sent.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302015-10-29T19:51:50Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Hi John,</p>
<p>We are using sparkbooth 4, and there have been a few issues with
the<br>
program.</p>
<p>Everything was working fine and now this...</p>
<ol>
<li>
<p>The program takes to long to load. Although there is still a
large<br>
amount of space on the computers hard rive, and we put an ssd drive
(was<br>
working great for weeks) the program now takes a large amount of
time to<br>
load...all of sudden?</p>
</li>
<li>
<p>The send photo later option is no longer working. When there is
no wi-fi<br>
and the photos need to be sent at a later time, the photos no
longer save<br>
in the folder to be sent. This has happened several times and has
become<br>
very inconvenient.</p>
</li>
<li>
<p>The option tab freezes the program. Once the option window has
opened,<br>
so a setting can be changed, it freezes the program once we try to
close<br>
it. This results in a force quit of the program and we have to
reopen the<br>
program once again.<br>
I hope these issuses can be resovled in a timely matter. Hope to
hear from<br>
you soon.</p>
</li>
</ol>
<p>Thank-you and have a wonderful day.</p>
<p>Richard</p>
<p>=-=-=-=</p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302015-10-29T20:19:49Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>We already responded to your other post at<br>
<a href="http://help.sparkbooth.com/discussions/questions/42372-all-of-a-sudden-problems-started-to-happen">
http://help.sparkbooth.com/discussions/questions/42372-all-of-a-sud...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302015-10-29T21:35:09Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>this is a new problem , please read the notes.</p>
<p>can u log into our computer to see how it is freezing up...</p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302015-10-30T01:20:03Z2015-10-30T01:25:56ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Did you try uninstalling, resetting the settings, and then
re-install as I<br>
mentioned in your other post?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/379378302016-02-18T21:08:06Z2016-02-18T21:08:06ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Hi John,</p>
<p>Question for you, if people are doing activations at the Photo
Booth and<br>
they fill-in the common field is there way in the back-end that I
would be<br>
able to see the comments field.<br>
My goal is to get particular clients identified by them entering
ascode in the comment box.</p>
<p>Otherwise if you have any other ways that I can identify clients
by then<br>
putting a special Comment or... please let me know.</p>
<p>Thank you</p>
<p>*RICHARD **EMMANUEL STUDIOS *</p>
<p><em>PRODUCTION COMPANY</em> <em>Photography | Video | PhotoBooth
Rental</em></p>
<p><a href="http://www.RichardEmmanuel.com">www.RichardEmmanuel.com</a>
<a href="http://www.richardemmanuel.com/">http://www.richardemmanuel.com/</a></p></div>studiotag:help.sparkbooth.com,2010-04-06:Comment/379378302016-02-18T21:10:14Z2016-02-18T21:10:14ZUrgent, emails are not going to clients all are coming to my email ??<div><p>Richard,</p>
<p>Please don't multi post the same question... it only makes it
more difficult for us to answer you... I replied to you 1st post
here <a href="http://help.sparkbooth.com/discussions/questions/45331-comment-box-back-end-id">
http://help.sparkbooth.com/discussions/questions/45331-comment-box-...</a></p></div>Joe Connell