tag:help.sparkbooth.com,2010-04-06:/discussions/photo-album-kiosk-questions/710-print-issueSparkbooth: Discussion 2018-10-18T22:16:51Ztag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T02:46:59Z2013-04-05T02:46:59ZPrint Issue <div><p>Can you send the actual image file that was created<br>
so we can see the actual size of the print?</p>
<p>And did you use the Sparkbooth program and<br>
select a layout or create one in the layout creator?</p>
<p>This doesn't look like it was done with the SB program to
me.</p>
<hr>
<p><img title="A1" src=
"https://secure.gravatar.com/avatar/ebf29366d0c993d55b51863b11ac1681?s=32&d=http://cdn.sparkbooth.com/wp-content/uploads/2010/11/Site-logo.gif"
alt="alt text"><br>
<strong>Joe Connell ~ SB Discussions Support</strong><br>
<strong>A1 Photo Booth</strong><br>
<a href="http://www.A1PhotoBooth.com">www.A1PhotoBooth.com</a><br>
<a href=
"http://www.A1VideoProfessionals.com">www.A1VideoProfessionals.com</a><br>
in Michigan</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T02:50:06Z2013-04-05T02:50:07ZPrint Issue <div><p>Let me know where to send it John.. It was not originally
created in Sparkbooth, it was created actually DNP Party Print, I
am using sparkbooth kisok to moniter the photos before they are
prined</p></div>Davetag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T03:08:32Z2013-04-05T03:08:32ZPrint Issue <div><p>This is not John...<br>
Send it here... like you did the other PHOTO you sent<br>
but send the actual image file that you printed.</p>
<p>The kiosk only sends the image to your printer<br>
and your printer prints it so you need to make sure<br>
your printer is set to print the same size as your images.</p>
<p>If you send a 4X5 image to a printer set up with 4X6 paper<br>
it will (normally) print like your image on the left.<br>
If you go direct and tell the printer to print full sheet<br>
it will FILL (streeeech) the image like you have on the right.</p>
<hr>
<p><img title="A1" alt="alt text" src=
"https://secure.gravatar.com/avatar/ebf29366d0c993d55b51863b11ac1681?s=32&d=http://cdn.sparkbooth.com/wp-content/uploads/2010/11/Site-logo.gif"><br>
<strong>Joe Connell ~ SB Discussions Support</strong><br>
<strong>A1 Photo Booth</strong><br>
<a href="http://www.A1PhotoBooth.com">www.A1PhotoBooth.com</a><br>
<a href=
"http://www.A1VideoProfessionals.com">www.A1VideoProfessionals.com</a><br>
in Michigan</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T05:03:23Z2013-04-05T05:03:24ZPrint Issue <div><p>Hey Joe!</p>
<p>I created my picture in sparkbooth (I am just doing the 10 day
test) and I have changed all settings on my printer and the
sparkbooth settings to 4x6 but I still keep getting that "FILL
(streeeech) the image " you are talking about above. So on my 4x6
paper I am just getting like one big picture of myself rather then
3 or 4 little ones.<br>
Do you know what the problem might be?</p></div>Meagan Eng tag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T11:15:57Z2013-04-05T11:15:57ZPrint Issue <div><p>Sorry Joe.. for mixing up names</p>
<p>Here it is</p></div>Davetag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T13:15:43Z2013-04-05T13:15:43ZPrint Issue <div><p>Well Dave,</p>
<p>I can tell you that your photo image is not the correct<br>
aspect ration for a true 4X6 photo print...<br>
The full size of the image in pixels is 2448wX3264h<br>
(at 300dpi)</p>
<p>This is converted to the divisible width and height for a<br>
300dpi photo of 4X6 inch = 1350wX1800h / 1200wX1600h<br>
(NOTE: 1800 pixels would be the correct 6" height but this is<br>
too wide for the 4" width needed)<br>
If we use 1200 pixels for the 4" width = 1200X1600 that would<br>
make it 200 pixels short. Leaving it with the unprinted white<br>
area at the bottom...</p>
<p>Yea I know all these numbers can be cofusing but we don't<br>
do the calculations, the printer does and you can set your
printer<br>
to print to fit which (in your example on the right) it is
stretching<br>
the height by 200 pixels. Not the true photo as taken.</p>
<p>I hope this helps</p>
<hr>
<p><img title="A1" src=
"https://secure.gravatar.com/avatar/ebf29366d0c993d55b51863b11ac1681?s=32&d=http://cdn.sparkbooth.com/wp-content/uploads/2010/11/Site-logo.gif"
alt="alt text"><br>
<strong>Joe Connell ~ SB Discussions Support</strong><br>
<strong>A1 Photo Booth</strong><br>
<a href="http://www.A1PhotoBooth.com">www.A1PhotoBooth.com</a><br>
<a href=
"http://www.A1VideoProfessionals.com">www.A1VideoProfessionals.com</a><br>
in Michigan</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T13:23:58Z2013-04-05T13:23:58ZPrint Issue <div><p>oops... <em>I fagot sumtin you rote</em></p>
<pre>
<code>So on my 4x6 paper I am just getting like one big picture
of myself rather then 3 or 4 little ones.
Do you know what the problem might be?</code>
</pre>
<p>Using Sparkbooth, you can select the layout you want and<br>
it will create the print out to be sent to your printer with
the<br>
3 or 4 images as set in your layout. Sparkbooth puts all the<br>
photos that were taken in each session and creates the<br>
design layout that is sent to your printer.</p>
<p>...did that answer your question(s)?<br>
Joe Connell</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T13:33:41Z2013-04-05T13:33:41ZPrint Issue <div><p><strong><em>dubbble oops.... More info may be needed
here</em></strong></p>
<p>The Kiosk doesn't create the 3 or 4 photos to a print out.<br>
It only can monitor any folder with images and prints,<br>
uploads/emails them as they were actually created.</p>
<p>You need to use the Sparkbooth photo booth program<br>
in order to get the 3 or 4 layout design(s) created and<br>
those would be the image/photos that would be placed<br>
in a folder for the Kiosk to be selecting from.<br>
Which will then print out the 3 or 4 photos on the 4X6 paper<br>
with your printer.</p>
<p>I tink dat covers it now<br>
Joe Connell</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T14:38:34Z2013-04-05T14:38:36ZPrint Issue <div><p>Hey Joe!</p>
<p>SO what you are saying is once I buy the program I will no
longer have this problem?</p>
<p>I have set my printer settings in Sparkbooth tp "automaticly
print" so I take my 3 or 4 photobooth pics and then they
automaticly print but when they print I only get a big stretched
blown up one, not the 3 or 4 that I took.</p>
<p>I am just wondering if there is a something I am not setting
right or if this is just what happens when you are running the test
program?</p>
<p>Let me know. Thank you for your help :)</p></div>Meagan Eng tag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T15:35:26Z2013-04-05T15:35:26ZPrint Issue <div><p>NO... I am not saying " <em>once I buy the program...</em> "<br>
The Trial version works just the same as the paid for version,<br>
it only adds the Water Mark to the printed photos.</p>
<p>So purchasing it will not make any differance...<br>
<em>do I suggest you Purchase Sparkbooth</em> -
<strong>YES</strong></p>
<p>But you should make sure it works as you expect it to<br>
before making that purchase....<br>
If you have Skype on your computer, (and know how to use it)<br>
you can contact me with my user name ccuvideo and I can add you<br>
to the contacts and possible talk you thru all the steps<br>
and NO VIDEO NEEDED... just talking and sharing screens.</p>
<p>Texting messages can take hours/days/weeks to do something<br>
as simple as setting it up and learning it. I have helped many
here<br>
via Skype and even turned that traing into a few of the
Tutorials<br>
John has on the web site.</p>
<hr>
<p><img title="A1" alt="alt text" src=
"https://secure.gravatar.com/avatar/ebf29366d0c993d55b51863b11ac1681?s=32&d=http://cdn.sparkbooth.com/wp-content/uploads/2010/11/Site-logo.gif"><br>
<strong>Joe Connell ~ SB Discussions Support</strong><br>
<strong>A1 Photo Booth</strong><br>
<a href="http://www.A1PhotoBooth.com">www.A1PhotoBooth.com</a><br>
<a href=
"http://www.A1VideoProfessionals.com">www.A1VideoProfessionals.com</a><br>
in Michigan NOTE: phone is also available from my web site</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T18:38:12Z2013-04-05T18:38:12ZPrint Issue <div><p>Hey Joe!</p>
<p>I will get set up on Skype so we can do so :)</p>
<p>If there a time that you are usually on?</p></div>Meagan Engtag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T18:44:47Z2013-04-05T18:44:47ZPrint Issue <div><p>Just about any time... 10am-10pm (EST)<br>
and if you send a contact request I will add it and then<br>
when you see my icon in GREEN that says I am online...<br>
call anytime you notice me green. Always here to help...</p>
<hr>
<p><img alt="alt text" src=
"https://secure.gravatar.com/avatar/ebf29366d0c993d55b51863b11ac1681?s=32&d=http://cdn.sparkbooth.com/wp-content/uploads/2010/11/Site-logo.gif"
title="A1"><br>
<strong>Joe Connell ~ SB Discussions Support</strong><br>
<strong>A1 Photo Booth</strong><br>
<a href="http://www.A1PhotoBooth.com">www.A1PhotoBooth.com</a><br>
<a href=
"http://www.A1VideoProfessionals.com">www.A1VideoProfessionals.com</a><br>
in Michigan</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T18:48:34Z2013-04-05T18:48:34ZPrint Issue <div><p>Ok great! I will do it when I get home from work tonight :)
Thank you for<br>
your help!</p></div>Meagan Engtag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T19:30:14Z2013-04-05T19:30:14ZPrint Issue <div><p>Can you send me the photo that you are trying to print?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T19:59:41Z2013-04-05T19:59:41ZPrint Issue <div><p>It printed out. I have attached the picture of the picture. I
believe I<br>
have hit all the right settings to be 4x6 on Sparkbooth and on my
printer.<br>
The pictures I am trying to print should be like 3 or 4 small
pictures<br>
(like a photo booth) not just one really big one like it is
printing. I appreciate your help with this :)</p></div>Meagan Engtag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T20:16:07Z2013-04-05T20:16:07ZPrint Issue <div><p><strong>Skype</strong> .... I am willing to help but I do not
have the time<br>
to spend typing (with both fingers) in order to help you<br>
get the Sparkbooth up and running to print out your photos<br>
the way it should....</p>
<p>Joe Connell</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-04-05T20:43:09Z2013-04-05T20:43:09ZPrint Issue <div><p>Ok great I will jump on tonight :) Thanks!</p></div>Meagan Engtag:help.sparkbooth.com,2010-04-06:Comment/262357642013-05-09T02:06:11Z2013-05-09T02:06:11ZPrint Issue <div><p>Hey Joe!</p>
<p>I was wondering if you would be able to help me tonight with my
printer<br>
problem...I am so sorry I was not able to get on the night I siad I
could.<br>
It has been a very unexpected couple of weeks!</p>
<p>Let me know! Thank you :)</p></div>Meagan Engtag:help.sparkbooth.com,2010-04-06:Comment/262357642013-05-09T02:55:23Z2013-05-09T02:55:23ZPrint Issue <div><p>I have my Skype on now... you can contact me<br>
using my user name ccuvideo and I will<br>
add you to my contacts...</p>
<p>Joe Connell</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/262357642013-05-09T03:58:34Z2013-05-09T03:58:34ZPrint Issue <div><p>I can't my computer to turn on :( I will have to figure out that
problem first! So sorry!</p>
<p>Sent from my iPhone</p></div>mjeng124