Kiosk Mode shouldn't take a full activation.

paul.alfano's Avatar

paul.alfano

20 Mar, 2013 10:36 PM

I purchased your commercial software licence, and I'm upset that you're separating kiosk mode into a separate activation. I don't think this is fair considering when I purchased it, I could use sparkbook and kiosk mode using 1 activation.

  1. Support Staff 1 Posted by John Wu on 20 Mar, 2013 10:58 PM

    John Wu's Avatar

    Then do not use the Kiosk app. It is optional.

  2. 2 Posted by paul.alfano on 20 Mar, 2013 11:29 PM

    paul.alfano's Avatar

    It was my understanding that Kiosk Mode was going to be removed from commercial sparkbooth. Is that not the case?

  3. Support Staff 3 Posted by Joe Connell on 21 Mar, 2013 04:17 AM

    Joe Connell's Avatar

    Hello Paul,

    I have held back on replying to your message here
    but I don't think you understand the Kiosk set up.

    It was always part of the Sparkbooth program
    to be used in the same computer along with using
    the Sparkbooth photo booth program. So only the
    one activation was required to use it that way.

    BUT, if you wanted to use it as a true Kiosk program
    that would require you to load the full Sparkbooth software
    that included the Kiosk program into another computer,
    that would require the use of another activation code.

    That was always the way before the Kiosk program was to be
    separated into a separate individual program that also requires
    the use of an activation code in order to use it.

    So this separation really doesn't change the number
    of activations you will need in order to use it.

    Look at it this way
    You have choices:
    1) Do not use the Kiosk app
    you will have 3 activations to use for what ever you want
    ... 3 Sparkbooth photo booth programs
    ... 2 Sparkbooth PB + 1 Layout Creator
    2) Don't update past version 3.6 - just like before
    ... Kiosk is still usable but if installed in another computer ... you will still need an activation to use it separately
    [NOTE: this last option is a bit rude on my part and I apoligize
    for even adding it, please remember I am just another user like you]

    3) Search the internet for a photobooth program that offers
    the same features available with Sparkbooth and maybe
    that company can provide you a software system that
    will never get better with new features added on a timely basis.

    This is the real world of computer technology...
    it's called keeping up with what customers are asking for
    and providing software products that are being requested.
    Not everyone will be happy with whats new and improved.

    I honestly hope you can see we should thank Mr John Wu for
    opening this Support section that is directly connected for
    help with questions and answers and listening to our suggestions
    in order to improve his Sparkbooth software program.

    There are few companies today that give this type
    of customer support any more and I for one am glad
    I am using his software.

    Joe Connell
    Michigan USA

  4. John Wu closed this discussion on 27 Mar, 2013 12:13 AM.

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