DS-RX1 leds blanking

Simo's Avatar

Simo

05 Sep, 2018 09:38 AM

Hi There !
I hope anyone can help me understand a strange beheivor from DNP DS-RX1 Photo kiosk printer , which all leds flash lighting with continious bips.

i would much appreciate your time and advise .

With my best regards,

  1. Support Staff 1 Posted by Jorge Oliva on 05 Sep, 2018 10:47 AM

    Jorge Oliva's Avatar

    When all led lights on the printer are flashing means there is a fault in the printer try removing the paper roll and film and place them in again if this does not works then you have a problem w the printer and should call DNP directly.

  2. Support Staff 2 Posted by Jorge Oliva on 05 Sep, 2018 10:49 AM

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    One more sometime the media come defective there is a small program disk inside the paper and film roll try placing a new roll in the printer

  3. 3 Posted by mohamedazmi74 on 05 Sep, 2018 01:45 PM

    mohamedazmi74's Avatar

    Thank you so much for your time answering to this issue ,

    Yes , we have cleaned , replaced Ink & paper but still doing such behaviors and cannot load paper.

     

    With my best regards,

     

     

    De : Jorge Oliva [mailto:[email blocked]]
    Envoyé : mercredi 5 septembre 2018 11:47
    À : [email blocked]
    Objet : Re: DS-RX1 leds blanking [Photo Kiosk Questions #12650]

  4. Support Staff 4 Posted by Jorge Oliva on 05 Sep, 2018 02:40 PM

    Jorge Oliva's Avatar

    What do you mean by cannot load paper

  5. Support Staff 5 Posted by Jorge Oliva on 05 Sep, 2018 02:42 PM

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    If problem is still happening you need to call DNP for further advise flashing lights means bad printer

  6. 6 Posted by mohamedazmi74 on 05 Sep, 2018 03:14 PM

    mohamedazmi74's Avatar

    When ready , the printer shows the orange leds instead of loading the paper ( Paper & ink have been replaced).

     

    De : Jorge Oliva [mailto:[email blocked]]
    Envoyé : mercredi 5 septembre 2018 15:41
    À : [email blocked]
    Objet : Re: DS-RX1 leds blanking [Photo Kiosk Questions #12650]

  7. 7 Posted by mohamedazmi74 on 05 Sep, 2018 03:15 PM

    mohamedazmi74's Avatar

    Thank you very much.

     

    De : Jorge Oliva [mailto:[email blocked]]
    Envoyé : mercredi 5 septembre 2018 15:43
    À : [email blocked]
    Objet : Re: DS-RX1 leds blanking [Photo Kiosk Questions #12650]

  8. Support Staff 8 Posted by Jorge Oliva on 05 Sep, 2018 06:02 PM

    Jorge Oliva's Avatar

    Printer is bad call manufacturer

  9. John Wu closed this discussion on 15 Oct, 2018 09:31 PM.

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