License issue

Evelyn Salazar's Avatar

Evelyn Salazar

21 Dec, 2020 04:19 PM

I did a format of my computer and I had to reinstall the Sparkbooth license and also by mistake I installed the wrong version and I ran out of activations, I wanted to know if you can help me?

  1. Support Staff 1 Posted by Joe Connell on 21 Dec, 2020 04:41 PM

    Joe Connell's Avatar

    First you never run out of your 3 Activation's because
    you can RESET them and get all 3 back to install/Activate
    into the computer(s) that you want to use the software in.

    As for installing the wrong version... you have a Sparkbooth DSLR 6 version
    and it can be downloaded on the Download page here
    (see attached)

    Let me know if this helped you

  2. Support Staff 2 Posted by John on 21 Dec, 2020 04:42 PM

    John's Avatar

    You do not lose activations since you can reset them when they run out. See

  3. John closed this discussion on 03 Jan, 2021 05:30 PM.

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