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acepperson224

18 Nov, 2020 01:54 AM

Hello, I use Photoshop and I’m have difficulty with adding it to the software and getting the photos to match my frames

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  1. Support Staff 31 Posted by Joe Connell on 25 Nov, 2020 08:50 PM

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    No problem...
    Just let me know when you have time

  2. Support Staff 32 Posted by Joe Connell on 25 Nov, 2020 08:50 PM

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    Friday may be better for you... that is ok too

  3. Support Staff 33 Posted by Joe Connell on 25 Nov, 2020 08:52 PM

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    OK... call me in Skype when you are ready... any time

  4. 34 Posted by acepperson224 on 25 Nov, 2020 09:34 PM

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    Does this video seem like there’s a lag in the system

  5. Support Staff 35 Posted by Joe Connell on 25 Nov, 2020 09:37 PM

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    no video or link attached

  6. 36 Posted by acepperson224 on 25 Nov, 2020 11:16 PM

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    How about now

  7. Support Staff 37 Posted by Joe Connell on 25 Nov, 2020 11:23 PM

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    I do not see any delay...???

  8. 38 Posted by acepperson224 on 25 Nov, 2020 11:36 PM

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    Do you see when I move my hand in front of camera it does t match with the
    screen

  9. Support Staff 39 Posted by Jorge Oliva on 25 Nov, 2020 11:42 PM

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    Just as an observation what is the spec of your pc

  10. Support Staff 40 Posted by Joe Connell on 25 Nov, 2020 11:47 PM

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    I suspect you have the Camera setting for
    Camera Frame Rate too low... should be at 30 highest.

  11. 41 Posted by acepperson224 on 26 Nov, 2020 12:32 AM

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    So my software is only on my actual photobooth am I able To download it on
    to my Pc? I’m going to call you rn

  12. Support Staff 42 Posted by Joe Connell on 26 Nov, 2020 12:36 AM

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    Yes... you can download and install it on another computer
    and you will be using another Activation to Unlock it.

    Call when you are ready

  13. 43 Posted by acepperson224 on 26 Nov, 2020 12:39 AM

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    Just tried

  14. 44 Posted by acepperson224 on 28 Nov, 2020 07:59 PM

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    Hey joe do you think one roll of paper will be good enough for a two hour
    party?

  15. Support Staff 45 Posted by Joe Connell on 28 Nov, 2020 08:36 PM

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    Does it have 300 4X6 prints?
    If it has at least that, YES it should be enough for a 2 hour booth

  16. 46 Posted by acepperson224 on 29 Nov, 2020 12:01 AM

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    Hey joe everything is going well for the event I have one question.. so
    when people are setting up is there anyways I can get the photo to sho up
    because rn it’s just a blank screen before they press start

  17. Support Staff 47 Posted by John Wu on 29 Nov, 2020 12:56 AM

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    Are you referring to the start screen? You can enable a slideshow, see
    http://help.sparkbooth.com/kb/how-to/creating-a-slideshow
    Or disable the cover screen, under Start Screen Settings > uncheck Use
    Cover Screens

  18. John Wu closed this discussion on 28 Dec, 2020 04:47 AM.

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