can text be on top of an overlay

peter's Avatar

peter

17 Aug, 2019 01:02 AM

I designed a new layout with no background, just an overlay, but when I add text using the creator it seems to be underneath the overlay. Is there a way of having the text on top. this using the layout text so that I can change names and dates as needed.
Otherwise I need to have a background and overlay as the same pic and make transparent area for the text which limits where I can place the text

  1. Support Staff 1 Posted by Joe Connell on 17 Aug, 2019 01:25 AM

    Joe Connell's Avatar

    The Background (Image/color) is the BOTTOM
    - nothing can be below the background

    The Overlay image is the Top
    - nothing can be above the overlay \

    The ONLY way you would be able to SEE text above an Overlay
    is if the Overlay is transparent - THEN what you are seeing is
    the text below the overlay showing through

    YES, I understand you may create / add the text after the overlay
    but remember the Overlay is the TOP, when the text is added after
    the Overlay, it is still below the overlay.

    If you have an Overlay that you MUST have Text on top,
    add the Overlay as an Image File, then you can place the overlay
    behind the text or BRING the text above with the Front / Back arrows.

    Please let me know if this answers your question...
    Joe Connell - SB Support

  2. 2 Posted by peter on 17 Aug, 2019 05:40 AM

    peter's Avatar

    Thanks Joe. I thought that would be it. Makes it a little difficult to do what I am trying but I can work around it.
    Suggestion for update though is to allow the text to go on top. Just for now have to limit where the text can go.
    Still love the software, just pushing its limits

  3. Support Staff 3 Posted by Joe Connell on 17 Aug, 2019 12:24 PM

    Joe Connell's Avatar

    Adding an overlay as a image will work.
    Making the Overlay setting to not be on top would be the same
    as adding as an image to let the text be on top.

    You need to think of it like building a Sandwich,
    you start with plain white bread (the background) and
    as you add everything, one by one is on top of the last item you added.

    When you have it finished, Export/Save the layout and
    ZIP it and attach the Zip file here. I can review and give you
    advise on how to use your overlay so it is not so difficult.

  4. 4 Posted by Peter on 19 Aug, 2019 10:09 PM

    Peter's Avatar

    Joe

    Let me figure this

    Is this right ?

    Overlay

    Text Layer

    Image file

    Photo layers 1 to 4 photos that can be layered in any order (use arrow keys)

    Bottom Layer - Image

    So I have deleted the overlay and put it back as an Image file and hey Presto. Got that sorted. Even allows the text to be on top of a photo. Obviously this is being done to allow name changes from session to session without having to create new layouts every time.

    Thanks for this

    Now one last thing. I have been playing with it all and wondering about something

    It is setup to print with the option of choosing to skip printing and also number of copies, Max of 2. My choice for now

    If they choose to skip the printing there is a long pause of blank (black?) screen for about 4 to 5 secs before the option to email comes up.

    I just find is a little disconcerting as putting myself in guest’s shoes one might think there is nothing more and walk away with no printing or emails etc.

    Yet to set up Texting and wondering if that will have the same issue if they skip the email option.

    And you did a good job on the keyboard. So much nicer than the crappy one windows gives in tablet mode

    Texting will go through Vivial Connect as it seems to work

    regards

    Peter

  5. Support Staff 5 Posted by Joe Connell on 19 Aug, 2019 11:30 PM

    Joe Connell's Avatar

    Here is the best way I can answer how it all works...
    see video attached

    Also, John is the one who creates and makes the Updates like the
    And you did a good job on the keyboard. So much nicer than
    the crappy one windows gives in tablet mode.

  6. 6 Posted by Peter on 19 Aug, 2019 11:51 PM

    Peter's Avatar

    Joe

    I thought you’d read this as I have it figured out

    But the video will come in use for other people as well

    And any idea (or who does this part) re the long blank pause when I skip printing and befoedr the email page comes up

    It should not be the PC as that is an I5 8250 4 core – 8GB memeory

    regards

    Peter

  7. Support Staff 7 Posted by Joe Connell on 20 Aug, 2019 01:00 AM

    Joe Connell's Avatar

    I am sure John Wu can answer that part better than I...
    He will get these posts and reply when he is available.

  8. Support Staff 8 Posted by John Wu on 20 Aug, 2019 01:07 AM

    John Wu's Avatar

    Can you record a video of what you are seeing?

  9. 9 Posted by Peter on 22 Aug, 2019 12:33 AM

    Peter's Avatar

    John

    I believe you do the Software whereas Joe does other bit in the business

    So I hope this goes to the correct person

    The below email as just sent to PeterGess [email blocked] <mailto:[email blocked]> Vivial Connect

    We are trying to get MMS running from the photobooth to Australian Mobile phones. It is not easy

    So any comments you can make might help me somewhat

    Peter

    I have the trial login to test this first up and then the issues showed themselves even more.

    Firstly this error

    Then I am wondering on this issue but you may already know the answer to this

    I have 61 for the country code – great

    My ph number here is 0409 010 512 but as an international number it is +61 409 010 512. We need to strip the 0 (zero) off the front of the number.

    Remembering that guests generally have no idea unless they use international themselves. Think of a 15yr old. Yep, you got it, they have no idea

    If I put the number in with the 0 stripped off it leaves the last # in place

    If we put the whole number in does your end know to strip the zero off ???? see pic

    And no message to say to leave out the zero HELP ME PLEEEEZ

    I am getting so frustrated with this L

    regards

    Peter

  10. Support Staff 10 Posted by John Wu on 22 Aug, 2019 12:37 AM

    John Wu's Avatar

    Sorry, I do not understand what you are saying. Are you saying the
    telephone mask you are using does not work for your telephone number? Just
    change the mask? Or disable it by unchecking the checkmark in front of the
    mask.

  11. 11 Posted by Peter on 22 Aug, 2019 03:55 AM

    Peter's Avatar

    John

    Got that sorted

    I am waiting on a reply from Vivial Connect to see how they handle things. For USA use it is as it should be

    But for us down under a little different.

    I am hoping Vivial Connect has a solution to putting all the prefixes in and then stripping the leading Zero

    regards

    Peter

  12. John Wu closed this discussion on 30 Sep, 2019 10:36 PM.

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