Rob (ZCZ) on 14 Aug, 2019 11:33 AM
I downloaded your file and it looks 'normal' (as you show), Then I open it in Paint Shop Pro (my image editing program) and it does the same thing, then again in Picasa Viewer.....but not in MS viewer or Paint.net.
It seems that you have created a picture that different programs interpret different ways. I would try exporting/saving the photo as a .png at default settings and see what happens.
Joe Connell on 14 Aug, 2019 03:05 PM
I also reviewed this and the size of your background image is is using the larger bleed over size for use by other software or using the DNP 6X4 paper layout size which is fine if you are using that size.
I did a touch up on your background image removing the TEXT and line you created in Photoshop because you can create text in the layout editor that can be the same as you did in Photoshop but now you can be more creative being able to move/resize/change your text without having to completely redo your background image.
I have attached a Zip file with everything you need.
Let me know if you have any questions.