Images are not appearing on the layout.

Cynthia's Avatar

Cynthia

27 Apr, 2018 08:59 PM

Joe,

I hope you are able to help me. My clipart images are not appearing on the final template.

  1. Support Staff 1 Posted by John Wu on 27 Apr, 2018 09:19 PM

    John Wu's Avatar

    Can you export the photo layout and attached the sbl file here?

  2. Support Staff 2 Posted by Joe Connell on 27 Apr, 2018 09:25 PM

    Joe Connell's Avatar

    Cindy,

    Save the layout in the layout editor (Export) and then ZIP it and attach the Zip file here...
    When you do the SAVE - Hold down the Ctrl key before you click the Export icon, this will save ALL the image files and the full layout as a json file that I can then use.

    ZIP all these files and attach here...
    I should be able to help as soon as I get the Zip file(s)

  3. 3 Posted by Cynthia Gamboa on 27 Apr, 2018 10:11 PM

    Cynthia Gamboa's Avatar

    Hi,

    Please see attachment.

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  4. Support Staff 4 Posted by Joe Connell on 27 Apr, 2018 10:15 PM

    Joe Connell's Avatar

    Looking at it now... will reply as soon as I have an answer...
    (est. 5-10 min.'s) BRB

  5. 5 Posted by Cynthia Gamboa on 27 Apr, 2018 10:19 PM

    Cynthia Gamboa's Avatar

    Thank you!

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  6. Support Staff 6 Posted by Joe Connell on 27 Apr, 2018 10:26 PM

    Joe Connell's Avatar

    Got it... need to SHOW you in Skype...
    so you understand what was the issue and how to correct it

    I will do that when we Skype
    Skype is FREE www.skype.com computer to computer and
    we can talk and I can share my screen showing you what the problem was...
    My email for Skype is [email blocked]

    Let me know if you have any trouble with Skype

  7. 7 Posted by Cynthia Gamboa on 27 Apr, 2018 10:41 PM

    Cynthia Gamboa's Avatar

    I tried your email on skype... Didn't work.

    Could you reach me? 630-636-1335 / [email blocked] on skype?

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  8. 8 Posted by Cynthia Gamboa on 27 Apr, 2018 10:46 PM

    Cynthia Gamboa's Avatar

    Looks like your email is blocked on your email...

    // Please reply above this line
    ==================================================

    *From*: Joe Connell (Support staff)

    Got it... need to SHOW you in Skype...
    so you understand what was the issue and how to correct it

    I will do that when we Skype
    Skype is FREE www.skype.com computer to computer and
    we can talk and I can share my screen showing you what the problem was...
    My email for Skype is [email blocked] <http://***@%2A%2A%2A/>

    Let me know if you have any trouble with Skype

    On Fri, Apr 27 at 03:19 PM PDT, Cynthia Gamboa wrote:

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  9. Support Staff 9 Posted by Joe Connell on 27 Apr, 2018 10:48 PM

    Joe Connell's Avatar

    should not be...
    [email blocked]

    OR I can contact you , what is your Skype email?

  10. 10 Posted by Cynthia Gamboa on 27 Apr, 2018 10:51 PM

    Cynthia Gamboa's Avatar

    [email blocked]

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  11. Support Staff 11 Posted by Joe Connell on 27 Apr, 2018 10:59 PM

    Joe Connell's Avatar

    That email is NOT in the Skype listing of emails

  12. 12 Posted by Cynthia Gamboa on 27 Apr, 2018 10:59 PM

    Cynthia Gamboa's Avatar

    Joe,

    Looks like where you type your email address, it is appearing on my end as
    [email blocked].​

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  13. 13 Posted by Cynthia Gamboa on 27 Apr, 2018 11:02 PM

    Cynthia Gamboa's Avatar

    ​awe shoot.

    I don't under stand...

    [email blocked]

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  14. 14 Posted by Cynthia Gamboa on 27 Apr, 2018 11:42 PM

    Cynthia Gamboa's Avatar

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  15. Support Staff 15 Posted by Joe Connell on 28 Apr, 2018 01:17 AM

    Joe Connell's Avatar

    Cindy,
    I think I have it all set now
    Here is what it will look like...
    see attached...

    Call me in Skype and we can get it on your computer

  16. 16 Posted by Cynthia Gamboa on 28 Apr, 2018 02:20 AM

    Cynthia Gamboa's Avatar

    Hi Joe,

    Are you able to connect?

    Warm Regards,

    Cynthia Gamboa, Owner
    Cell: (630) 636-1335
    [email blocked]

    Book Online: www.cammiphotobooth.com
    Get Social With Us: Facebook <https://www.facebook.com/cammiphotobooth/> |
    Instagram <https://www.instagram.com/cammiphotobooth/> | Yelp
    <https://www.yelp.com/biz/cammi-photo-booth-montgomery?osq=CamMi+Photo+Booth>

    *The best compliment you can give us is a referral!
    <http://www.facebook.com/cammiphotobooth>*

  17. John Wu closed this discussion on 21 May, 2018 06:33 PM.

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