Photoshop

Stephen saccente's Avatar

Stephen saccente

27 Oct, 2017 07:21 PM

Can upload a design from Adobe illustrator or Photoshop ? Can someone walk me through this ?

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  1. 31 Posted by Stephen Saccent... on 24 Aug, 2018 09:58 PM

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    Next issue. Im Printing 2x6 prints. Sometimes I want to print two strips
    only, if there are only two guests taking a photo. But it seems to always
    doubles. 4 strips

  2. 32 Posted by Stephen Saccent... on 24 Aug, 2018 10:02 PM

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    Also when I go to re-print photos it’s only giving me the option to print
    in even numbers

  3. 33 Posted by Stephen Saccent... on 24 Aug, 2018 10:15 PM

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    With these settings, it’s printing 4 copies, when I only want 2

  4. Support Staff 34 Posted by John Wu on 24 Aug, 2018 10:24 PM

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    You have the print prompt set to only allow even number of prints. Change
    it back to "Default". See attached screenshot.

  5. Support Staff 35 Posted by John Wu on 24 Aug, 2018 10:26 PM

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    Or change it to "Display Doubled Copies", so on the print prompt screen if
    they select 2 copies - it will print 1 copy that is split.

  6. 36 Posted by Stephen Saccent... on 24 Aug, 2018 10:30 PM

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    I changed it to “default” and when I select “2” prints, 4 come out

  7. 37 Posted by Stephen Saccent... on 24 Aug, 2018 10:33 PM

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    Neither work, maybe it’s a setting in my printer driver? What time can I
    get support until?

  8. 38 Posted by Stephen Saccent... on 24 Aug, 2018 10:35 PM

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    It’s defaulting with “4” prints. I would like it to default with “2” only

  9. 39 Posted by Stephen Saccent... on 24 Aug, 2018 10:44 PM

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    Ok I finally figured it out, I’m ok now

  10. Support Staff 40 Posted by John Wu on 24 Aug, 2018 10:45 PM

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    I assume you are doing a split print? If that is the case, 1 copy in
    Sparkbooth mean 1 print out that is then split into 2 strips. So you want
    to set the print copies to 1.

    When you have the print prompt set to "Display Doubled Copies", it takes
    the print copies that the guest enters (say 4) and divides it by 2 to get
    the copies to print out (so 4 becomes 2 print outs).

    A print out is not the same as a split copy. 1 print out equals to 2 strips.

  11. 41 Posted by Stephen Saccent... on 24 Aug, 2018 10:46 PM

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    Got it, thank you again

  12. John Wu closed this discussion on 09 Oct, 2018 11:21 PM.

  13. LI Mobile Parties re-opened this discussion on 26 Oct, 2019 02:47 PM

  14. 42 Posted by LI Mobile Parti... on 26 Oct, 2019 02:47 PM

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    Hi again, I’m having a problem with the colors that are being printed

  15. Support Staff 43 Posted by Jorge Oliva on 26 Oct, 2019 03:01 PM

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    Open the saved folder if the pictures look good then the issue is your printer

  16. 44 Posted by LI Mobile Parti... on 26 Oct, 2019 03:04 PM

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    It looks good in the saved folder. I’ve had this problem in the past and
    the fix was to select the windows viewer in the printing option. But it’s
    not working for me now.

  17. Support Staff 45 Posted by Jorge Oliva on 26 Oct, 2019 03:09 PM

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    Remember spark booth only sends the command to the printer to print its the printer's job to print it. when you mention window viewer that option is only if you're having a problem sending the print command to the printer we are 100% sure your problem is in the printer. but mayyyyyybbe am wrong ill let john or joe or Rob to jump into this so be patient.

  18. 46 Posted by LI Mobile Parti... on 26 Oct, 2019 03:09 PM

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    Ok

  19. Support Staff 47 Posted by John Wu on 26 Oct, 2019 03:21 PM

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    Can you be more specific? What is happening with the colors? Also please
    include a screenshot or example so we can see.

  20. 48 Posted by LI Mobile Parti... on 26 Oct, 2019 03:23 PM

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    Unfortunately not at the moment, I had to step away for a moment. Until
    what time do you guys offer support today?

  21. Support Staff 49 Posted by Jorge Oliva on 26 Oct, 2019 03:25 PM

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    we're here all day except at night when we have to sleep.

  22. Support Staff 50 Posted by John Wu on 26 Oct, 2019 03:26 PM

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    I do not understand. Can you clarify?

  23. Support Staff 51 Posted by Rob (ZCZ) on 27 Oct, 2019 01:37 PM

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    If you are experiencing issues with wrong/faded colours while using DNP printers, there's an official ICC Color Profile That you can download.

    download the current ICC profiles here:

    http://www.dnpphoto.com/Portals/0/Resources/Updated%20ICM's%202_2014.zip

    Download and unzip

    Right click the DNP Printer and click INSTALL PROFILE

    go to DEVICES AND PRINTERS

    Right click on the specific printer

    click printer properties

    go to the color management tab

    Click the color management box once in the tab

    Once in the new tab click the correct printer from the drop down

    Check the checkbox that says USE MY SETTINGS FOR THIS DEVICE

    Than click the add button and choose from the list the " IMSA_RX1_2014-02-28_BL (ushi)

    Once you add that, click on the old color driver and click remove.

    click close and apply.

    Get Outlook for Android<https://aka.ms/ghei36>

    ________________________________
    From: John Wu <[email blocked]>
    Sent: Saturday, October 26, 2019 12:10:21 PM
    To: [email blocked] <[email blocked]>
    Subject: Re: Photoshop [Layout Creator Questions #6638]

    // Please reply above this line
    ==================================================

  24. John Wu closed this discussion on 02 Dec, 2019 05:37 AM.

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