Cheryl Strohl's Avatar

Cheryl Strohl

30 Apr, 2016 07:27 PM

So I am playing around with the free trial in the hopes of buying the full version for an upcoming event. I have chosen the 1 x 4 duplicate with logo 4X 6 layout. When they come up on the screen it shows a 4X 6 sheet with 2 strips that when printed can be cut. The problem is everytime I print it is only printing 1 copy down the left side of the paper with the right side coming out blank. Is there a fix for this. I would hate to waste half a sheet of paper with every print.

  1. Support Staff 1 Posted by Joe Connell on 30 Apr, 2016 07:32 PM

    Joe Connell's Avatar

    What did your layout look like?
    Did you create it with both sides the same?

  2. 2 Posted by NIcholas and Ch... on 01 May, 2016 07:39 PM

    NIcholas and Cheryl Strohl's Avatar

    Thank you for getting back to me. I was able to get it to work by changing one of my printer settings.

  3. John Wu closed this discussion on 14 May, 2016 04:29 PM.

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