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Noah

19 Apr, 2016 04:33 AM

Hello,
   I create my design on photoshop. When I upload them to sparkbooth and print them out they are blurry? Do you know why?
Thanks

  1. Support Staff 1 Posted by John Wu on 19 Apr, 2016 06:01 AM

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    Can you include an example of the saved file? And a scan of the print out?

  2. 2 Posted by noah salinas on 19 Apr, 2016 06:22 AM

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    On Mon, Apr 18, 2016 at 11:01 PM, John Wu <[email blocked]> wrote:

    // Please reply above this line
    ==================================================

    From: John Wu (Support staff)

    Can you include an example of the saved file? And a scan of the print out?

    On Mon, Apr 18 at 09:33 PM PDT, Noah wrote:

    Hello,
       I create my design on photoshop. When I upload them to sparkbooth and print them out they are blurry? Do you know why?
    Thanks

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    Noah Salinas
    Boomshakalaka Photo Booth
    661-703-1445
  3. Support Staff 3 Posted by John Wu on 19 Apr, 2016 01:59 PM

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    Your background image is 576 x 864, it needs to be 1200 x 1800. The problem
    is it is being scaled up since it is smaller than the layout, so that is
    making it pixelated.

  4. John Wu closed this discussion on 04 May, 2016 04:21 PM.

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