CLONE LAYOUT

MR SELFIE's Avatar

MR SELFIE

23 Mar, 2016 04:40 PM

Hi,
I cant clone the layouts.
When I click on the button to clone, show the image of loading request, but show nothing.
Can you help me?

Thanks!!!

  1. Support Staff 1 Posted by John Wu on 23 Mar, 2016 04:57 PM

    John Wu's Avatar

    Can you send the Sparkbooth.txt file in your Documents folder?

  2. 2 Posted by MR SELFIE on 24 Mar, 2016 04:32 PM

    MR SELFIE's Avatar

    Sat Nov 22 2014 07:52:00 PM ==========================
    Sat Nov 22 2014 07:52:00 PM Sparkbooth DSLR, 4.1.62
    Sat Nov 22 2014 07:52:00 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C195&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Sat Nov 22 2014 07:52:00 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/check()
    at com.johnwupresents.dslr.cameras::CanonCamera/checkHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at com.johnwupresents.sparkbooth.components::CameraSettingsPopup/cameraConnectedHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at com.johnwupresents.dslr.cameras::CanonCamera/notifyCameraConnected()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:52:00 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:52:32 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:53:07 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/check()
    at com.johnwupresents.dslr.cameras::CanonCamera/checkHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at com.johnwupresents.sparkbooth.components::CameraSettingsPopup/cameraConnectedHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at com.johnwupresents.dslr.cameras::CanonCamera/notifyCameraConnected()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:53:08 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:53:40 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:55:26 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/check()
    at com.johnwupresents.dslr.cameras::CanonCamera/checkHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at com.johnwupresents.sparkbooth.components::CameraSettingsPopup/startupCamera()
    at mx.core::UIComponent/callLaterDispatcher2()
    at mx.core::UIComponent/callLaterDispatcher()
    Sat Nov 22 2014 07:55:42 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sat Nov 22 2014 07:55:52 PM CanonLiveView.cameraLiveViewEnabled, Error #1009TypeError: Error #1009
    at com.johnwupresents.dslr.cameras::CanonLiveView/get cameraLiveViewEnabled()
    at com.johnwupresents.dslr.cameras::CanonLiveView/start()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sun Apr 5 2015 07:45:22 PM ==========================
    Sun Apr 5 2015 07:45:22 PM Sparkbooth DSLR, 4.1.73
    Sun Apr 5 2015 07:45:22 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Sun Apr 5 2015 07:45:22 PM PrinterController.sendToPrinterTask, Error #2057Error: Error #2057
    at Error$/throwError()
    at flash.printing::PrintJob/addPage()
    at com.johnwupresents.sparkbooth.controllers::PrintController/sendToPrinterTask()
    at com.johnwupresents.utils::WorkQueueFuncCallItem/process()
    at com.johnwupresents.utils::WorkerQueueItem/start()
    at com.johnwupresents.utils::WorkerQueue/next()
    at com.johnwupresents.utils::Delay/onTimerComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at flash.utils::Timer/tick()
    Sun Apr 5 2015 07:45:22 PM PrintController.completed false Error #2057
    Sun Apr 19 2015 09:30:50 PM ==========================
    Sun Apr 19 2015 09:30:50 PM Sparkbooth DSLR, 4.1.73
    Sun Apr 19 2015 09:30:50 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Sun Apr 19 2015 09:30:50 PM GetWinSystemFolder.parse
    C:\Program Files (x86)\Sparkbooth DSLR>ECHO C:\Windows
    C:\Windows

    Sat Apr 25 2015 08:56:56 PM ==========================
    Sat Apr 25 2015 08:56:56 PM Sparkbooth DSLR, 4.1.73
    Sat Apr 25 2015 08:56:56 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Sat Apr 25 2015 08:56:56 PM GetWinSystemFolder.parse
    C:\Program Files (x86)\Sparkbooth DSLR>ECHO C:\Windows
    C:\Windows

    Sat Apr 25 2015 09:02:58 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.controls::ItemContainer/moveComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.supportClasses::AnimateTransformInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Sat Apr 25 2015 09:02:58 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.controls::ItemContainer/moveComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.supportClasses::AnimateTransformInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Sat Apr 25 2015 09:03:04 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.components.settings.options::PhotoLayoutOptions/showLayout()
    at mx.core::UIComponent/callLaterDispatcher2()
    at mx.core::UIComponent/callLaterDispatcher()
    Sat Apr 25 2015 09:03:04 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.components.settings.options::SliderGroupItemContainer/fadeComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::FadeInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Sat Apr 25 2015 09:03:04 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.components.settings.options::SliderGroupItemContainer/fadeComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::FadeInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Thu Jul 2 2015 07:38:05 PM ==========================
    Thu Jul 2 2015 07:38:05 PM Sparkbooth DSLR, 4.1.82
    Thu Jul 2 2015 07:38:05 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Thu Jul 2 2015 07:38:05 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.components.settings.options::SliderGroupItemContainer/fadeComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::FadeInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Thu Jul 2 2015 07:38:05 PM uncaughtErrorHandler: 1009, TypeError, Error #1009
    TypeError: Error #1009
    at com.johnwupresents.sparkbooth.components.settings.options::SliderGroupItemContainer/fadeComplete()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::Effect/effectEndHandler()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.effects::EffectInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/finishEffect()
    at spark.effects.supportClasses::FadeInstance/finishEffect()
    at spark.effects.supportClasses::AnimateInstance/animationEnd()
    at spark.effects.animation::Animation/sendAnimationEvent()
    at spark.effects.animation::Animation/end()
    at spark.effects.animation::Animation/doInterval()
    at spark.effects.animation::Animation$/timerHandler()
    at flash.utils::Timer/tick()
    Sun Aug 16 2015 06:19:55 PM ==========================
    Sun Aug 16 2015 06:19:55 PM Sparkbooth DSLR, 4.1.99
    Sun Aug 16 2015 06:19:56 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD=f&WD=f&TLS=t&ML=5.1&DP=72
    Sun Aug 16 2015 06:19:56 PM [INSTALLED] Sparkbooth DSLR 4.1.99
    Sat Oct 3 2015 03:47:56 PM ==========================
    Sat Oct 3 2015 03:47:56 PM Sparkbooth DSLR, 4.1.99
    Sat Oct 3 2015 03:47:56 PM A=t&SA=t&SV=t&EV=t&MP3=t&AE=t&VE=t&ACC=t&PR=t&SP=f&SB=f&DEB=f&V=WIN%2015%2C0%2C0%2C223&M=Adobe%20Windows&R=1920x1080&COL=color&AR=1.0&OS=Windows%208&ARCH=x86&L=pt&IME=t&PR32=t&PR64=t&LS=pt-BR;en-US&PT=Desktop&AVD=f&LFD-jם

  3. Support Staff 3 Posted by John Wu on 24 Mar, 2016 04:45 PM

    John Wu's Avatar

    Can you try resetting your settings to see if that helps? Here are
    instructions
    http://help.sparkbooth.com/kb/troubleshooting/backup-and-reset-settings

    If that does not work, can I remote into your computer to take a look?

  4. John Wu closed this discussion on 15 Apr, 2016 02:14 PM.

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