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dan

11 Oct, 2013 09:04 PM

hey, i bought a version of your software, I am having an issue changing the gutter size on the 4x6 3 prints with a logo duplicated. is there a less expensive option then buying another version of this software since I already bought it once?

my goal is to print 2 sets of pics with out family logo on the bottom then use paper cutter and cut the image.

i am using a mac

let me know

  1. Support Staff 1 Posted by John Wu on 11 Oct, 2013 10:03 PM

    John Wu's Avatar

    Can you send a scan or photo of what you are getting?

    Also did you try setting the print margins? See
    http://help.sparkbooth.com/kb/printing/adjusting-print-margins

  2. Support Staff 2 Posted by Joe Connell on 12 Oct, 2013 06:07 AM

    Joe Connell's Avatar

    Hello Dan,

    We are here to help you but we need a little more info
    there is no need to buy a different version...
    The Consumer ver will allow you to adjust margins
    and if you need help placing your Family Logo at the bottom
    I will be available on Sunday to help you.

    Please let us know with a reply
    Thanks,


    Joe Connell - SB Support

  3. John Wu closed this discussion on 20 Oct, 2013 06:07 AM.

  4. Dan Fortney re-opened this discussion on 20 Oct, 2013 10:14 PM

  5. 3 Posted by Dan Fortney on 20 Oct, 2013 10:14 PM

    Dan Fortney's Avatar

    Hey Joe thanks… I am sorry I could not get back to you sooner. if the
    offer for help is still on the table, I would love your help. my number is
    303-818-9648, i am Dan by the way.

  6. Support Staff 4 Posted by Joe Connell on 20 Oct, 2013 10:23 PM

    Joe Connell's Avatar

    Hi Dan,

    By phone will not work for me and not help you...
    If you have Skype my user name is ccuvideo
    just send me a Contact Request and I will add you
    to my contact list. Then I can call you on Skype (totally free)
    andshare my screen to walk you thru how to use Sparkbooth...

    If you don't have Skype you can get it free at www.skype.com
    all you need is a micraphone connected to your computer (so we can talk)
    all laptops have a mic built in...

  7. John Wu closed this discussion on 27 Oct, 2013 03:51 AM.

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