Ginger WIlson's Avatar

Ginger WIlson

08 Oct, 2013 10:47 PM

I saw this question being asked previously, but because you skyped , I am not able to read/see how it was resolved.?
I just purchased the commercial sparkbooth and would like to know how to use the layout creator and overlay features.
Thank you,

  1. Support Staff 1 Posted by Joe Connell on 09 Oct, 2013 12:41 AM

    Joe Connell's Avatar

    What was the question that you have?
    Would you like to Skype and I can show you
    how to use the Layout Creator?

    Or do you just have a couple questions?

    I am here to help

    Joe Connell - SB Support

  2. 2 Posted by Ginger Wilson on 09 Oct, 2013 08:06 PM

    Ginger Wilson's Avatar

    HI Joe,
    Yes I would like to Skype , so I can learn how to use the Layout Creator.!
    Please let me know how we can proceed.?
    Thank you,

  3. Support Staff 3 Posted by Joe Connell on 09 Oct, 2013 08:47 PM

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    Hi Ginger,

    Sorry for delay, was helping in another posting here...

    If you have Skype just click the Contacts at top left
    and Add Contact - Search Skype Directory and type
    my user name ccuvideo then send me a Contact Request.
    As soon as I get it I will add you to my contacts and we will be 1/2 way there

    If you do not have Skype you can get it free at www.skype.com
    and all you need is a mic plugged into your computer
    all laptops have one built in... no webcam needed for this

  4. Support Staff 4 Posted by Joe Connell on 09 Oct, 2013 09:25 PM

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    OK... that was easy and fast...
    Here is the actual SBL (layout file) attached

  5. 5 Posted by Ginger Wilson on 09 Oct, 2013 09:54 PM

    Ginger Wilson's Avatar

    Thank you so much for your help today, I appreciate it.

    Although I am unable to find where I can download the program for layout creator on the website.?

  6. 6 Posted by Ginger Wilson on 09 Oct, 2013 10:14 PM

    Ginger Wilson's Avatar

    nevermind I found it. Sorry

  7. 7 Posted by Ginger Wilson on 18 Oct, 2013 01:46 AM

    Ginger Wilson's Avatar

    Hi Joe,

    Sooo since I cant get paint.net on my computer, can you help me with the layout of this logo on my 4x6 .? (you helped me with this once already)
    When I print the attached photo, I have lots of margins on the left and right, but I would like more sace in the middle so I can cut them in half. I also want the logo to be moved down lower.?
    I would appreciate your help/! thank you
    I can Skype anytime this evening if your available, and I can pay you for your time.
    The event is tomorrow evening at the elementary school for my daughters class.

  8. Support Staff 8 Posted by Joe Connell on 18 Oct, 2013 02:06 AM

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    I just got back from a video shoot...
    call me on skype and I'll try my best to help

  9. Support Staff 9 Posted by Joe Connell on 18 Oct, 2013 02:46 AM

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    see attached...

  10. 10 Posted by Ginger Wilson on 18 Oct, 2013 02:58 AM

    Ginger Wilson's Avatar

    thanks John, Joe got it

  11. Support Staff 11 Posted by Joe Connell on 18 Oct, 2013 03:30 AM

    Joe Connell's Avatar

    Well that was a simple one done in plain old PAINT
    that everyone has on their computer. Just created a
    BLANK background (800X1200 due to that was the size
    already as a READ ONLY) and just pasted in the Logo
    image at the bottom and added a couple Ghosts that I had
    already... yes, in 3.8 (it will be even easier in 4.0/DSLR)

    So if anyone is having trouble with a Windows 8 PC that can't
    use Paint.net... use your paint program for thr backgrounds
    and then if you must have a Transparent Overlay, open the
    background image in Irfanview (also free online) and save
    as a PNG and select the overall background color (usually white)
    as the transparent color and you will have an Overlay ready to use.

    Now all Ginger needs to do is get her printer to CENTER the prints

    Joe Connell - SB Support

  12. 12 Posted by Ginger Wilson on 18 Oct, 2013 05:43 AM

    Ginger Wilson's Avatar

    HI Joe,

    Thanks, once again for your awesome support, I learn so much from you and I am very excited for the updated software.
    I am working on my printer challenges and will let you know the outcome.
    Take care,

  13. 13 Posted by Ginger Wilson on 22 Oct, 2013 11:03 PM

    Ginger Wilson's Avatar

    Hi Joe,


    Well, the event went OK. I had a line at the photobooth the whole time, people loved it.

    My only challenge was my HP printer ( I know you warned me). It was not able to keep up with the high demand, after about an hour it froze up. The print tray would not slide back to administer the paper so it kept telling me it was out of paper. After a cool down period I was able to print again, with 33 photos in the que, it took me an hour or so to catch up.

    Needless to say I am looking for another printer, I will keep this as a back up, but I am definitely going to invest in a decent printer.


    I am open to suggestions.? I have looked at some of the recommendations on SB, but I want to hear some real life stories on some of the devices. I read you are purchasing a dye sub, let me know how that works out for you.?


    Thanks again, your a real Gem, and I look forward to the 4.0 version of SB.



    Sent from Windows Mail

  14. Support Staff 14 Posted by Joe Connell on 24 Oct, 2013 12:59 AM

    Joe Connell's Avatar

    Most of that sounded great... regarding a printer, we have used an inkjet Epson Charm 225 for over 3 years and 90% of the time no problems at all. It uses 4X6 paper and a single ink cartridge (150 sheets w/ink all in a single package for about $35-$40) but it sometimes jams and it is not fast enough to do multiple print outs durring photo sessions ... that is why we are getting (on order now) a HiTi 510L DyeSub printer that uses a roll of paper and cuts each print.
    We hear it doesn't jam as long as you empty the tray of scraps below and remove the paper cartridge when you transport it. We should get it by this week end (fingers crossed)

    We have a Halloween Party at a Dentest office on Friday (2nd time doing it for them) and IF the HiTi gets here tomorrow I will connect and test in hopes of using at this event. If not it will have to wait until our next event in a week.
    Yea a Dentist Office handing out CANDY... talk about keeping your customers coming back LOL.

    I'll try to keep you posted on the HiTi ... remind me if I forget, just post a message here and I will reply... Thanks for the feed back on your event.

    Joe Connell - SB Support
    Typos are my specialty , I'm sure there are a few

  15. 15 Posted by jason on 24 Oct, 2013 02:06 PM

    jason's Avatar

    Ginger -
    I was using two Canon Selphy's for my events and I had some of the same issues (long lines, backed up print queue, overheating) but by far the worst was the print tray only holding 18 sheets. I broke down and purchased the HITI P510L and I can tell you (as I have told Joe) that this made all the difference in the world. The paper is on a roll and each roll + ribbon does 330 prints so unless you are doing a HUGE event, one roll should be good for the entire event. I even networked my two computers and shared the printer so my reprint station could use it and it worked great.

    If you have any other questions, please let me know.

    Jason Breslau
    Budget Photo Box

  16. John Wu closed this discussion on 31 Oct, 2013 08:29 PM.

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