Space at bottom of layout

Cheri Perkins's Avatar

Cheri Perkins

09 Aug, 2013 05:14 PM

Why is there a space at the bottom of the 1x4 duplicate without logo? There is about an inch space instead of the pictures going all the way to the bottom.

  1. Support Staff 1 Posted by Joe Connell on 09 Aug, 2013 05:31 PM

    Joe Connell's Avatar

    Sounds like you are using Commercial WIDE photos
    & 4 images will not fill the 2inch wide X 6inch tall area.

    If you really want to cover the entire 2X6 area with photos
    you can use the 1 X 3 SQUARE layout
    3 2inch photos = a 6inch tall strip

    OR you could use the Layout Creator and design a layout
    by placing the 4 photo boxes to have more even space
    between the photos and reduce the extra space at the bottom.

    My 2¢
    Joe Connell - SB Support

  2. Support Staff 2 Posted by John Wu on 09 Aug, 2013 05:37 PM

    John Wu's Avatar

    Can you send a screenshot of the layout your using?

  3. 3 Posted by cheriperk on 09 Aug, 2013 05:46 PM

    cheriperk's Avatar

    Thanks John. Both my layouts with and without logo look the same. I do not know how to change this. Thanks for your help!
    Cheri Perkins  

  4. Support Staff 4 Posted by Rob (ZCZ) on 09 Aug, 2013 05:55 PM

    Rob (ZCZ)'s Avatar

    I assume you are referring to the commercial 4 up strips? the space at the bottom is based off of picture size (ratio). The picture "frames" are at a fixed ratio (horizontal to vertical 3:2)
    Using Layout Creator you could squeeze more picture in there by cuting off maginal space (white)

    Damn, Joe was too fast.

  5. Support Staff 5 Posted by Joe Connell on 09 Aug, 2013 05:58 PM

    Joe Connell's Avatar


    I can help you if you have Skype...
    I offer 1 to 1 training via Skype where we can
    share my screen (no video needed) and I can
    walk you through the Layout Creator and Sparkbooth
    so you can learn it all very quickly.

    My user name on Skype is ccuvideo, just sent me
    a request to be added to my contacts and we can
    set a time to do a Skype call.

    alt text
    Joe Connell ~ SB Discussions Support
    A1 Photo Booth
    in Michigan

  6. 6 Posted by cheriperk on 09 Aug, 2013 05:58 PM

    cheriperk's Avatar

    This might be a better example of what I am seeing. One with logo space and one without. But they both are the same.
    Cheri Perkins  

  7. Support Staff 7 Posted by Joe Connell on 09 Aug, 2013 06:07 PM

    Joe Connell's Avatar

    As I stated... I can help you using Skype
    and share my screen to explain this all to you
    My user name on Skype is ccuvideo

    Joe Connell - SB Support
    Note to Rob.... using both fingers today to type 8^)

  8. 8 Posted by cheriperk on 09 Aug, 2013 06:13 PM

    cheriperk's Avatar

    Okay great joe. I have to download skype. Are you available to help me today, if so what time.
    Cheri Perkins ?

  9. Support Staff 9 Posted by John Wu on 09 Aug, 2013 06:15 PM

    John Wu's Avatar

    The white space is due to the fitting 4 x 6 photos on 4 x 6 paper.

    You can always use the Layout Creator to clone the layout and move the
    photos to where you want, and spread out the white space.

  10. Support Staff 10 Posted by Joe Connell on 09 Aug, 2013 06:30 PM

    Joe Connell's Avatar


    As soon as you get Skype loaded add me as a contact
    - go to Contacts [top left of Skype page]
    - Select Add Contact
    - type in ccuvideo in the bottom box

    it will send me a request to be added and I will OK it as soon as I get it. Then you can call me by clicking my user name in your contact list or I can call you. Let me know if you want me to call you

    Talk soon...
    Joe Connell - SB Support

  11. John Wu closed this discussion on 26 Aug, 2013 10:32 PM.

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