Custom Layout using the Sparkbooth Custom Layout tool

darrello's Avatar

darrello

16 Jul, 2013 04:51 PM

So I created a custom layout in the Layout tool. I exported the customer layout as layout-01 from the tool and the 1st time I imported it into Sparkbooth everything worked. I went back to the layout tool and made some changes to layout-01 and named it layout-02. I tried to import it into Sparkbooth and it indicated it was loading however the name of the layout in Photo Layouts is still layout-01. Is there something I'm missing to get the new version imported?

  1. Support Staff 1 Posted by John Wu on 16 Jul, 2013 05:35 PM

    John Wu's Avatar

    That could be a bug. I will look into it. But try changing the name of the
    layout to see if that fixes the issue.

  2. 2 Posted by darrello on 16 Jul, 2013 05:42 PM

    darrello's Avatar

    I did try that to no avail. I also uninstalled the program but I don't think the uninstall removed everything so I may try that again because at this point I can't import any custom layouts at this time.

    Thanks for your response.

    Darrell

  3. Support Staff 3 Posted by John Wu on 16 Jul, 2013 05:46 PM

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    Could you include your import files? It would help to see if I could
    duplicate the issue.

    Also what version of Sparkbooth are you running? Go to Settings > About to
    see the version.

  4. Support Staff 4 Posted by Joe Connell on 16 Jul, 2013 05:57 PM

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    Hello Darrell,

    If it will help, I do offer 1-on-1 Layout Creator Training
    if you need it?
    http://help.sparkbooth.com/discussions/layout-creator-questions/308...

    Just let me know and I am here to help...


    alt text
    Joe Connell ~ SB Discussions Support
    A1 Photo Booth
    www.A1PhotoBooth.com
    www.A1VideoProfessionals.com
    in Michigan

  5. 5 Posted by darrello on 16 Jul, 2013 06:03 PM

    darrello's Avatar

    Hey Joe,
    Thanks for your response. I didn't think I needed it as we successfully created our own layout and got it in spark booth and used it. It was only when we went back to the layout tool and tried to tweak it that we couldn't get it to upload.

    Right now we have a work around by just using an overlay on a standard layout. When the crunch is over I may contact you and do some 1 on 1 training.

    Thanks

    Darrell

  6. Support Staff 6 Posted by Joe Connell on 16 Jul, 2013 06:14 PM

    Joe Connell's Avatar

    Your problem sounds like you are not saving the layout SBL file
    and importing (loading) it into the Sparkbooth program correctly.

    If you have changed the original layout you created, all you need to do
    is SAVE it (as you did before and then open Sparkbooth,
    Settings - Layouts and click the folder icon to import it.
    Make sure you are in the correct folder that you saved it in
    and selecting the correct SBL file.

    It should Load into the Layout window and be ready to use...
    NOTE: if you made a change from Square to Wide screen in the layout creator,
    the Sparkbooth program will not be able to see it unless you have it also set
    for the same format. (just drawing straws here because it sounded like you
    did it correctly but it failed...??)

    Give me a few more details and upload a sample of what you have or
    even the SBL file(s) that you saved... we are all here to help .


    alt text
    Joe Connell ~ SB Discussions Support
    A1 Photo Booth
    www.A1PhotoBooth.com
    www.A1VideoProfessionals.com
    in Michigan

  7. Support Staff 7 Posted by John Wu on 16 Jul, 2013 06:33 PM

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    Hey Darrell,

    I could not duplicate the issue with my tests, so if you could send me your
    sbl files I can check if there is an issue with them.

    Also do you see a sparkbooth.txt file in your Documents folder - send that
    to me too.

    John

  8. 8 Posted by darrello on 16 Jul, 2013 07:26 PM

    darrello's Avatar

    Actually what I found out is that the name of the layout is created at the beginning of the custom layout process. When I exported the layout I renamed the file but there must be meta-data with the original name on it so when I import the renamed file it reverts back to the original name create in the layout tool. (if that makes sense) So the modified file does get imported it just doesn't show the new name. Knowing that I think i'm ok now.

    Thanks for your time.

    Darrell

  9. John Wu closed this discussion on 24 Jul, 2013 01:06 AM.

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